Contact the house

The Firdale is owner-managed, so messages go straight to the person who looks after the house rather than to a call centre. Replies normally arrive within about 4 hours during South African hours (UTC+2).

For availability, rates, changes to an existing reservation or anything payment related, message through the platform you booked on. Booking.com, Airbnb and Cinnamon Toast each hold the calendar and the payment record for the stays made through them, so they can act on a booking faster than anything else.

For a purchase enquiry, the house is on the market and offers are registered through the enquiry form on the Own it page, which sends your contact details and offer directly to the owner. Press, photograph licensing and high-resolution image requests go through the same form; note the intended publication, use and dates, and the terms are set out on the photograph licence page.

The house stands on Firdale Road in Sea Point, Cape Town, Western Cape 8005, South Africa, two minutes from the Promenade. The exact street number and the access details are sent to guests once a reservation is confirmed.